When someone calls your shop and you can’t pick up, Backshop texts them back within 30 seconds. The customer stays in the conversation. You stop losing them to whoever calls back first. $49 a month. Live in 24 hours.
The call comes in at 2pm during a job. The phone rings on a workbench you can’t get to. By the time you check it, the homeowner has already dialed the next number.
That’s a customer you didn’t know you had — and didn’t get to keep. Backshop closes that gap. Quietly, automatically, in under 30 seconds.
A local 812 area-code line that forwards every call to your cell. Customers can’t tell anything’s different. Put it on Google Business, your truck, your business cards — or just leave your existing line in place and route through Backshop.
Within 30 seconds of any unanswered call, the caller gets a friendly SMS from your number. Reply rates run above 50%. The customer stays in the conversation instead of hanging up and calling the next shop on Google.
The moment a call is missed, you get a text with the caller’s number and city. No weekly digest, no logging in anywhere — the info hits your phone immediately so you can call back yourself if you want.
Phone number, city, time of call, all dropped into a clean contact list. Nobody falls through the cracks — even the callers who never tried again. You can follow up later, send a one-off reminder, or just keep them on file.
Five minutes. We need the basics — business name, your cell, hours, which autoresponder message you want to use.
You get a tracking number, the autoresponder wired up, alerts pointed at your phone, and a CRM ready to log every caller. All built on infrastructure we host.
We call your new number, confirm the forward, confirm the SMS lands, confirm the alert hits your phone. Once everything passes, you’re live. Usually within 24 hours of signup.
Month-to-month. Cancel anytime. No setup fee. No contract.
Fill this out and we’ll have your missed-call autoresponder live within 24 hours. Takes about five minutes.
Backshop is a small operation built around a specific belief: most service businesses don’t need a marketing agency, a new website, or a complicated piece of software. They need the boring stuff handled — like making sure no customer who tries to call them ends up calling someone else instead.
It’s $49 a month because that’s what it costs to run, plus enough to keep doing this. You talk to Austin directly — no support queue, no chatbots, no ticket system. When the platform breaks, he fixes it. When you have a question, he answers it.
$49 a month. No setup fee. No contract. Live within 24 hours of signing up.