Backshop gives your shop a phone number that forwards to your cell. If you cannot pick up, the caller gets a text within 30 seconds, and you get an alert with their number. $49 a month. Set up within 24 hours.
The call comes in at 2pm while you are on a job. The phone rings on a workbench you cannot get to. By the time you check it, the customer has already dialed the next number on the list.
That is a customer you did not know you had, and did not get to keep. Backshop covers that gap automatically, usually within 30 seconds, without changing how you work.
A local 812 number that forwards every call to your cell. Customers cannot tell anything is different. Put it on your Google listing, your truck, and your cards, or keep your current line and route through it.
Within 30 seconds of an unanswered call, the caller gets a text from your number. They can reply right there instead of calling the next shop, and the conversation picks up whenever you are free.
The moment a call is missed, you get a text with the caller's number and city. No weekly digest and nothing to log into. The information reaches you right away, so you can call back yourself if you want.
Phone number, city, and time of call, all saved to a contact list. Even the callers who never try again stay on record, so you can follow up later or keep them on file.
Five minutes. We need the basics: business name, your cell, hours, and which text message you want callers to receive.
You get a phone number, the text-back wired up, alerts pointed at your phone, and a contact list ready to record every caller. We host and maintain all of it.
We call your new number, confirm the forward, confirm the text lands, and confirm the alert hits your phone. Once it passes, you are live. Usually within 24 hours of signup.
Month to month. Cancel anytime. No setup fee, no contract.
Fill this out and we will set up your missed-call text-back within 24 hours. It takes about five minutes.
Backshop is a small operation based in Newburgh, Indiana, serving service businesses across the Tri-State.
It handles one job: making sure a customer who tries to call you does not end up calling someone else instead. The price is $49 a month because that is what it costs to run the service and keep supporting it. There is no setup fee and no contract.
$49 a month. No setup fee, no contract. Set up within 24 hours of signing up.